Sports analogies abound in the corporate world, right?
So what if in business we could have mulligans like we do in golf? Wouldn’t that be a handy tool in today’s business climate?
For those non-golfers out there, a mulligan refers to a ‘do-over’ – a freebie you sort of pull out anytime you hit a bad shot.
According to the holy rules of mulligan granters, you get to take another swing without counting the previous bad shot on your scorecard. It’s a chance to wipe the bad shot off the card and try again.
I’ve heard the word mulligan has been used in golf since the 1940s. The term was derived from the practice saloons had of placing a free bottle of booze at the bar for the customers to dip into. That freebie for the patrons was called a mulligan.
The mulligan terminology was adapted to the golf course (most likely by a bunch of drunk golfers fresh from the saloon) to denote a freebie golf shot you could use to keep that one bad shot from ruining your overall score.
As most golfers know, however, often times you need a couple of mulligans and sometimes a freebie can only go so far. The only sure way to win is to consistently hone your skills so you don’t bank on a mulligan to save you.
But, oh, wouldn’t it be nice sometimes to have another way of keeping that old business scorecard spotless? Make a mistake when you hired your last employee? Just use your mulligan and get a do-over. No harm done. Expenses shoot through the roof and yield a disappointing financial statement? No worries. Just use a mulligan and those year-end numbers will fall right in line. Lose an account because of poor service? No problem. Just call up that client, tell them you want to use your mulligan and let the good times roll. Simple as that.
Another great thing about mulligans is that you get new ones for every round you play. Sometimes you even get one for each nine holes, or a total of two for the round. Maybe in business you could have a couple mulligans per year. And at the end of the year, whatever mulligans you didn’t use could be carried over to the next and you’d be in great shape.
I figure all it takes to move this idea from the golf greens to the boardrooms is for our readers to agree on the concept, just like those saloon patrons did years ago. So it shall be said, so it shall be done.
The concept will work if we all agree…and especially you bankers out there. Think of yourself as the mulligan royalty. Without bankers on the program, it won’t work. Next time one of us out here wants to skip a payment, rewrite a loan, or get a do-over on our financial reports, you guys just lead the way and tell us to use our mulligans.
Fore!
DAG
dag@gbj.com
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